Frequently asked questions
What should I do if my photo is in peices?
If your photo is in more than 1 peice you should try to fit them both in the scanner as best you can. If needed I would recommend using tape on the back of the picture, but only if it is not too frail. If it is rather frail scanning them as seperate documents is fine as long as they are scanned with the same quality settings.
What should I do if my photos arrive bent?
In an effort to prevent this from happening larger prints are shipped in a tube rather than an envelope just incase your mail carrier tends to cram things in your mailbox. All images that are shipped out have their picture taken before leaving the facility to ensure their quality before they leave our care. If the damage is due to mail carrier abuse then please contact us at ReeseRestorations@gmail.com
How do the bookings work?
Depending on your needs you will be put in constant contact with your photographer once payment is received. Since the needs for this service vary greatly general questions are answered as they arrive.
Is is possible that my image is beyond repair?
Sadly this is a possibility. Some images may be too frail to withstand the light from a scanner and you may end up doing more harm than good. This is acceptionaly rare however, we have been able to recover images from the 1800's but based on what chemical composition your image is made from, it may not be recoverable.